Privacy Policy

2. Information We May Collect

Depending on the product you use, we may collect limited information such as:

• basic device information, such as device model, operating system and language settings;
• app performance and crash information to help us fix technical problems;
• gameplay or usage information, such as session activity, progress or feature interaction;
• contact details or messages you choose to send to us for support or feedback;
• advertising or analytics identifiers where supported by the platform and permitted by law.

3. How We Use Information

We may use collected information to:

• operate and maintain our games and website;
• improve gameplay experience, puzzle content, balancing and performance;
• understand how users interact with our products and which features are most helpful;
• detect bugs, crashes, abuse, fraud or security issues;
• reply to support requests, questions or other messages sent to us.

4. App Use, Security and Your Responsibilities

Some parts of our apps may require an internet connection. That connection may be provided by Wi-Fi or by your mobile network provider. If your device has no connection, limited battery, restricted permissions or unsupported software, some functions may not work correctly.

You are responsible for keeping your device and app access secure. We recommend that you do not jailbreak or root your device, because doing so may reduce security protections, increase the risk of malicious software and affect how our games work.

5. Payments, Charges and Availability

If a game or service includes optional paid content, we will aim to make that clear through the relevant store or product interface. If you use the app outside a Wi-Fi environment, your mobile operator may charge you for data usage, including roaming charges where applicable. These charges are your responsibility.

We do our best to keep our products available and accurate, but we cannot guarantee uninterrupted service at all times. Availability may depend on third-party platforms, networks, device compatibility and other factors outside our direct control.

6. Third-Party Services

Our apps may use third-party tools or services for analytics, advertising, stability monitoring, distribution or gameplay support. These services may process data according to their own privacy terms.

• Google Play Services
• AdMob
• Google Analytics for Firebase
• Firebase Crashlytics
• Facebook
• Unity
• GameAnalytics

7. Intellectual Property and Product Changes

Unless otherwise stated, the app, website, artwork, trademarks, database rights and other related intellectual property remain the property of PocketZen Media Limited or its licensors. You may not copy, modify, reverse engineer, translate, resell or create derivative versions of our products except where allowed by law.

We may update, improve, suspend or discontinue part of a service at any time. From time to time, you may need to install updates in order to continue using certain features.

8. Data Retention and Protection

We keep information only for as long as it is reasonably needed for the purposes described in this policy, such as operating the service, meeting legal obligations, resolving disputes or enforcing agreements. We take reasonable technical and organizational steps to protect information, but no system can be guaranteed to be completely secure.

9. Children’s Privacy

Our products are designed as general audience games unless clearly stated otherwise. If you believe a child has provided personal information to us in a way that should not have happened, please contact us and we will review the request promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. We encourage you to review this page periodically.